Shipping Policy
Order Processing
All orders are processed within 1–3 business days after payment is received. Orders are not processed, shipped, or delivered on weekends or holidays.During periods of high demand, processing times may be slightly extended. If there is a significant delay, we will contact you using the email address provided with your order.
Shipping Methods
Summit & Selva ships throughout the United States using trusted carriers such as USPS, UPS, and FedEx.Shipping options and estimated delivery times are displayed at checkout.Typical delivery estimates:
- Standard Shipping: 3–7 business days
- Expedited Shipping: 2–3 business days (where available)
Delivery times are estimates and are not guaranteed.
Shipping Rates
Shipping charges are calculated at checkout based on destination, package weight, and selected shipping method.
Complimentary Shipping
Orders over$250 qualify for complimentary standard shipping within the United States.
Order Tracking
Once your order ships, you will receive a confirmation email containing tracking information.Please allow up to 24 hours for tracking information to become active.
Signature Confirmation
For high-value orders, Summit & Selva may require an adult signature upon delivery to ensure secure receipt.
Lost, Stolen, or Delayed Packages
Once an order has been transferred to the shipping carrier, delivery is the responsibility of the carrier.If your package is lost, delayed, or marked delivered but cannot be located, please contact us atinfo@summitandselva.com and we will assist you in working with the carrier to resolve the issue.
Incorrect Shipping Information
Customers are responsible for providing accurate shipping information at checkout.Additional shipping charges may apply if a package is returned due to an incorrect or incomplete address.
International Shipping
At this time, Summit & Selva ships only within the United States.If international shipping becomes available, customers will be responsible for any applicable duties, taxes, or import fees imposed by their country.
Questions
For any shipping-related questions, please contact:info@summitandselva.com